UPS, Federal Express, DHL, or the Postal Service are all acceptable
for inbound shipping of your PDA or iPod. Please note that UPS, Fed-Ex,
and Airborne Express all have online tracking stystems that allow viewing
the status of your shipment at any time. You are responsible for
any shipping damage that occurs in the inbound leg. PDASmart.com
strongly recommends that you insure your package for the replacement
value on the inbound shipment.
Always ship your inbound repair "Signature Required" if using the Postal
Service to insure that the receipt of the package is recorded by the carrier
and not left in our mailbox. If you use one of the standard carriers (FEDEX,
UPS, Airborne Express, DHL), this is not necessary, all deliveries are
made inside our office and signed for by our employees. PDASmart.com cannot
be responsible for the receipt of any package not shipped in this manner.
PDASmart.com will NOT accept packages shipped "Freight Collect" or "Duty
Collect." You will receive an email from PDASmart.com confirming
receipt of your shipment as well as notification of the return shipment.
Canadian Shipments - UPS Ground service is not an acceptable way to ship
your package to us from Canada. An inbound customs brokerage fee of $35.00
will be added if you ship us a package in this manner. UPS Express (Air)
shipments are fine as well as postal, DHL, or FedEx packages.
PDASmart.com Service Center
Attention: Receiving Department
9518 Anderson Mill Road, Ste A
Austin, Texas 78729 USA